Covid-19 information

Safe holidays in Vorarlberg

FAQ – Frequently asked questions from our guests

Current information about the guidelines regarding COVID-19 at the Valavier Active Resort.

Label “Sichere Gastfreundschaft” (Safe hospitality)

Our employees are tested for COVID-19 every week and we can bear the label “Sichere Gastfreundschaft”.

Obligation to wear masks

With the governmental decision which requires everyone in hotels to wear a FFP2 mask, you, our dear guests, need to use a mask in all public areas during your stay. Our employees also wear a mask.

Pools (in- and outdoor)

All our pools are open for you but we ask you to mind the minimum distance. There is a limit of guests who can use the indoor pool at the same time. We take the liberty to point this out on signs in the public areas.

Saunas

You are free to use the Swiss pine sauna, the hay sauna as well as the sea salt cabin and the bio sauna. Due to the current situation we take the liberty to inform you about the maximum number of people allowed in the individual areas with signs at the entrances.

Quiet & reading rooms and lounges in the spa area

We arrange our relaxation facilities in a way that we can ensure everyone to keep the minimum distance and the possibility to use a lounger. We kindly ask you to mind the minimum distance at your own responsibility.

Massages and beauty treatments

All treatments listed in our spa folder can be offered. Our employees wear a mask for your protection.

Gym

Our gym can be used without limit. We take care of all hygiene precautions to ensure you a workout which is as safe as possible. Nevertheless we kindly ask you to keep the prescribed minimum distance to other guests.

Restaurants and breakfast buffet

All areas of our restaurant are open to you as usual and we look forward to welcoming you. Despite new conditions we can promise you that the culinary journey in our house takes places unchanged. We offer you our rich theme buffets as usual. We have disinfection dispensers and disposable gloves for your protection. You will find disinfectant dispensers for your hands at all entrances to our restaurants.

All foods and drinks must be consumed on a seat – in the restaurant and at the hotel bar. Standing receptions are unfortunately not possible at the moment.

Meyers.Speis

Our pantry is open for you. You can purchase our homemade products as usual. Tastings, however, cannot take place and the number of persons is limited to 2 guests in the room.

Opening hours in our gastronomic areas in the hotel

According to the regulations we can keep these areas open until 22.00 pm.

Leisure possibilities

Even this summer, we endeavour to offer you an unforgettable stay here with us at the Valavier Active Resort. We have hired a hiking guide “our Martha” for you who will enable you to safely discover the mountain world.

Mountainbike tours

A large part of the trails is in the near vicinity and we offer you high-quality e-mountain bikes for rent. If you want to try the feeling of riding an e-bike we offer one to you for a fee of EUR 10.00.

Disinfection

All our rooms are thoroughly cleaned and disinfected according to the highest hygiene standards before your arrival. Surfaces in the public areas (door handles, lifts or also shelves are thoroughly disinfected according to a protocol. We provide enough dispensers for hand disinfection in all public areas in the whole hotel. Bed linens and towels are cleaned according to the requirements.

COVID-19 TEST for our guests

Guests have access if they are vaccinated, tested or recovered.
From 19.5. all previous proofs are valid for this, from the beginning of June then also as a
Certificates/QR code in the digital "green passport".

Valid tests are:
Negative PCR test (validity: 3 days)
Negative antigen test from test lane, pharmacy, etc. (Validity: 2 days)

NEW: Antigen tests for own use (digital), recorded in an official
data processing system (validity: 1 day) = "Vorarlberg Model".

Mandatory testing applies to individuals 12 years of age and older.

Vaccination can be verified by vaccination certificate, vaccination card or printout.
Recovery: segregation certificate, antibody test, etc.

Data and facts

  • Hygiene concept in the hotel
  • Enough disinfectant dispensers
  • Disposable gloves for the buffet
  • FFP2 Masks are obligatory in all public areas
  • Cordial hosts and employees

 

Information about cancellations (legal guideline)

Travel warnings are no reason for a cancellation that is free of charge. Neither for guests who are currently in our region nor for those who will come to us.