Useful information for your vacation

All information for our guests

Branding iron
All is well if the day ends well.
Marissa Meyer

Here you can find everything regarding bookings, cancellation conditions, payment methods, single room occupancy, pets and all kinds of free services. Should you have any open questions which are not answered here, do not hesitate to call us. We look forward to see you.

 

The prices are per person / night in a double room incl. board and excl. local tax. (EUR 2.30 per day and person from age 14).

Prices in EUR.

Minimum stay duration
Minimum stay on weekends: 2 nights
Holidays with subsequent “gap day” and following weekend: minimum stay 3 nights (e.g. Thu-Sun)

For arrangements with breakfast only we reimburse EUR 15.-/day
Rooms/suites bookable for single occupancy: additionally EUR 20.-/day

Please understand that we cannot guarantee particular room numbers, floors or tables in the restaurant.
Of course we will always try to fulfil all your wishes!

Dogs (pets)
For your dear four-legged friend we charge EUR 10.-/day.

Please mind that dogs can only accompany you in certain, dedicated places during meal times. Pets are not allowed in the spa and beauty area.
In the whole hotel and the grounds dogs must be leashed. We thank you for your understanding.
All rooms in the hotel as well as the whole restaurant and bar area are non-smoking zones. You are free to use the balcony for smoking.

Children
We will be happy to meet our little guests! Even if nature itself holds the best adventures, our house has many entertainment offers: a playroom, a children’s pool and seasonal child care. At the Valavier spa, family time is from 10.00 am to 02.00 pm.

After 02.00 pm the Valavier spa becomes a place for rest. Therefore children under the age of 16 are not allowed after this time.

Group reservations
We will be happy to take your group/family reservations! In order to enable an uncomplicated check-in and check-out process we kindly ask you to give us a list of the participants with the corresponding room categories in advance. Please tell us how you would like us to do the bills on site.

Discount for the third person in the room/suite: 10% discount on the extra bed when there are 2 full payers.

Children in their own room/suite: at least 1 full-paying person is counted. Each additional child according to price list.

Single with child in the room/suite:
In summer we calculate with 1 full-payer per room in our rooms/suites incl. single supplement for you as an adult. The child is calculated according to the price list.
In winter we always calculate with 2 full-paying guests in our rooms/suites.

 

Parking
A parking space or garage space is allocated for FREE (reservation is not possible).
Transfer to and from Bludenz station: EUR 20.- per way

Booking conditions
Please mind that your booking only becomes valid after you have received a booking confirmation and transferred the down payment. Enquiries to the hotel are non-binding and no guaranteed bookings.

Conditions for down payments
40% of the total arrangement price in order to guarantee your binding reservation.

Payment
We will be happy if you pay your total bill with debit card or in cash. Please understand that we only accept VISA and MASTERCARD if you pay with credit card.
Our guests from Switzerland can pay their bill with Swiss franc, the current rate of the bank applies.

Cancellation, withdrawal from the journey and cancellation fees
Our SPECIAL DEAL: CAREFREE BOOKING applies to all booking in the summer season 2021 (1 May to 31 October, latest day of departure would be 31 October 2021).
Your benefits:
1) free cancellation in case of quarantine (entry or departure)
We allow free cancellation if the legal orders demand quarantine after entering Austria or after leaving for your home country which cannot be avoided by a governmentally acknowledged negative Covid-19 test. A free cancellation is possible in this case from as early as 2 weeks to 24 hours before arrival.
2) Cancellation in case of a travel warning
We allow free cancellation up to 24 hours before arrival if there is a travel warning from your home country for the destination for your booked period.

CORONA CANCELLATION INSURANCE OF THE FEDERAL STATE OF VORARLBERG
This COVID-19 cancellation insurance is valid for all bookings from 1 May to 31 August 2021 (last possible day of arrival). You do not have to do anything for the insurance cover to apply.
Insurance case:
The insurance provides full coverage for cancellations BEFORE the start of your travel.
It is valid in case of a Covid-19 case or a governmentally ordered quarantine for you or family members in the same household.
Reimbursement:
The only condition is a cancellation bill from the accommodation, a positive Covid-19 test or a quarantine notice. Submit these documents to claims.at@allianz.com for the reimbursement. The reimbursement includes the cancellation fees for stay and board or for the booked arrangement for the period between 1 May to 31 August 2021.
Moreover, the following cancellation conditions apply for the time of the pandemic
Up to 1 month before the start of your holiday reimburse you with the full advance payment.
Up to 4 months before the start of your holiday we cannot reimburse you with the advance payment.
Up to 1 week before the start of your holiday we charge 70% of the booked arrangement price.
In the last week before the start of your holiday we charge 90% of the booked arrangement price.
In the case of late arrival or early departure we charge the price of the whole booked arrangement.
We recommend to take out the european insurance.


Court of jurisdiction: Bludenz, Austria

Arrival
The rooms will be available to you from 3.00 pm. Should you arrive after 08.00 pm we kindly ask you to call us or send us a text.

Departure
We ask you to vacate your rooms until 11.00 am. If needed, the time can be prolonged on request. Late check-out, depending on availability, is possible until 06.00 pm. The costs for late check-out are EUR 70.- per room, apartment or suite.

You are free to use the spa area, the garden and our delicious lunch buffet even on the day of your departure! This service is FREE for you.

All information, especially prices, are without guarantee. Errors and omissions excepted at any time. The prices lose their validity with the appearance of the new price list.

 

Bank details for Austria:
Account holder: Hotel Valavier GmbH
Raiffeisenbank Bludenz
BLZ 37468, Konto-Nr. 1 01 910 744
BIC: RVVGAT2B468
IBAN: AT853746800101910744
Payment reference (Verwendungszweck): Reservierungsnummer

Bank details for Switzerland
Account holder: Hotel Valavier GmbH
Swiss Post, Post Finance, 3030 Bern
Konto-Nr. 913 720 666 in EUR
Clearing-Nr. 9000
IBAN: CH26 0900 0000 9137 2066 6
BIC (Swift): POFICHBEXXX
Payment reference (Verwendungszweck): Reservierungsnummer

Please note that because of this notice, we cannot make exceptions for cancellations without travel cancellation protection. The fee is a risk premium and is not refundable under any circumstances.