Useful information for your vacation

All information for our guests

Branding iron
All is well if the day ends well.
Marissa Meyer

Here you can find everything regarding bookings, cancellation conditions, payment methods, single room occupancy, pets and all kinds of free services. Should you have any open questions which are not answered here, do not hesitate to call us. We look forward to see you.

 

The prices are per person / night in a double room incl. board and excl. local tax. (EUR 2.30 per day and person from age 14).

Prices in EUR.

Minimum stay duration
Minimum stay on weekends: 2 nights
Holidays with subsequent “gap day” and following weekend: minimum stay 3 nights (e.g. Thu-Sun)

For arrangements with breakfast only we reimburse EUR 15.-/day
Rooms/suites bookable for single occupancy: additionally EUR 20.-/day

Please understand that we cannot guarantee particular room numbers, floors or tables in the restaurant.
Of course we will always try to fulfil all your wishes!

Dogs (pets)
For your dear four-legged friend we charge EUR 10.-/day.

Please mind that dogs can only accompany you in certain, dedicated places during meal times. Pets are not allowed in the spa and beauty area.
In the whole hotel and the grounds dogs must be leashed. We thank you for your understanding.
All rooms in the hotel as well as the whole restaurant and bar area are non-smoking zones. You are free to use the balcony for smoking.

Children
We will be happy to meet our little guests! Even if nature itself holds the best adventures, our house has many entertainment offers: a playroom, a children’s pool and seasonal child care. At the Valavier spa, family time is from 10.00 am to 02.00 pm.

After 02.00 pm the Valavier spa becomes a place for rest. Therefore children under the age of 16 are not allowed after this time.

Group reservations
We will be happy to take your group/family reservations! In order to enable an uncomplicated check-in and check-out process we kindly ask you to give us a list of the participants with the corresponding room categories in advance. Please tell us how you would like us to do the bills on site.

Discount for the third person in the room/suite: 10% discount on the extra bed when there are 2 full payers.
Children in their own room/suite: 15% discount on the room price.
Single with child in a room/suite: 15% discount for the child on the room price.

Parking
A parking space or garage space is allocated for FREE (reservation is not possible).
Transfer to and from Bludenz station: EUR 20.- per way

Booking conditions
Please mind that your booking only becomes valid after you have received a booking confirmation and transferred the down payment. Enquiries to the hotel are non-binding and no guaranteed bookings.

Conditions for down payments
40% of the total arrangement price in order to guarantee your binding reservation.

Payment
We will be happy if you pay your total bill with debit card or in cash. Please understand that we only accept VISA and MASTERCARD if you pay with credit card.
Our guests from Switzerland can pay their bill with Swiss franc, the current rate of the bank applies.

Cancellation, withdrawal from the journey and cancellation fees
Up to 12 weeks before arrival we reimburse your full down payment.
Up to 4 weeks before arrival, we cannot reimburse you with the down payment.
Up to 1 week before arrival we charge 70% of the booked arrangement price.
In the last week before arrival we charge 90% of the booked arrangement price.
In the case of late arrival or early departure we charge the price of the whole booked holiday.

The Austrian hotel contract conditions apply. These can be viewed under www.valavier.at.

We recommend to take out travel cancellation insurance or to have a look at our “Valavier Carefree Package” (see below).

Court of jurisdiction: Bludenz, Österreich

Arrival
The rooms will be available to you from 3.00 pm. Should you arrive after 08.00 pm we kindly ask you to call us or send us a text.

Departure
We ask you to vacate your rooms until 11.00 am. If needed, the time can be prolonged on request. Late check-out, depending on availability, is possible until 06.00 pm. The costs for late check-out are EUR 70.- per room, apartment or suite.

You are free to use the spa area, the garden and our delicious lunch buffet even on the day of your departure! This service is FREE for you.

All information, especially prices, are without guarantee. Errors and omissions excepted at any time. The prices lose their validity with the appearance of the new price list.

VALAVIER Carefree Package
Holidays are the most valuable time of the year! Anticipation becomes bigger with every day and should not be clouded by anything. Despite good planning, however, it can happen that unforeseen events occur that make it impossible for you to start or enjoy your vacation until the end. Your cancellation or early departure is connected with disadvantages for you and us.

Normally we charge the cancellation of a reservation, a process that sometimes unfortunately involves anger and annoyance. Especially if you are already affected by a misfortune anyway. We would like to point out the benefits of the Valavier Carefree Package: For a small surcharge you will get protection against high cancellation fees. The package comes into effect if you cannot start or have to shorten your holiday due to a death, serious accident or sudden serious illness, which you can prove by a medical certificate (without deductible).

In addition, the protection is also effective if the above listed cases concern first degree relatives. With a fee of EUR 8.- per person per night and booking 30 days before arrival, you can enjoy the protection of this package. If you choose this advantageous way, the amount plus the deposit (40% of the room rate) must be received on the following account until 4 weeks before arrival:

Bank details for Austria:
Account holder: Hotel Valavier GmbH
Raiffeisenbank Bludenz
BLZ 37468, Konto-Nr. 1 01 910 744
BIC: RVVGAT2B468
IBAN: AT853746800101910744
Payment reference (Verwendungszweck): Reservierungsnummer + Sorglos Paket

Bank details for Switzerland
Account holder: Hotel Valavier GmbH
Swiss Post, Post Finance, 3030 Bern
Konto-Nr. 913 720 666 in EUR
Clearing-Nr. 9000
IBAN: CH26 0900 0000 9137 2066 6
BIC (Swift): POFICHBEXXX
Payment reference (Verwendungszweck): Reservierungsnummer + Sorglos Paket

If you decide against this package and have to cancel, you can find the cancellation policy of the Austrian hotel industry in the Valavier Standards.

Please note that because of this notice, we cannot make exceptions for cancellations without travel cancellation protection. The fee is a risk premium and is not refundable under any circumstances.