It is recommended to book your appointment via telephone or email at our hotel reception already before your arrival. Please consider that we usually need a lead time of about one week to be able to fulfil your preferences regarding treatments and therapists. Your appointments will be confirmed at the hotel reception when you arrive.
To give you the possibility to calm down already before your treatment begins we kindly ask you to arrive at the spa reception 10 minutes early. With a cup of tea in your hands you will get in the mood for your treatment. Our employees will then pick you up in the waiting area. Please mind that we cannot extend the time period of your treatment if you are late.
When you cancel your treatment 48 hours before the appointment we do not charge any costs. Should you cancel your appointment at short notice we have to charge 100% of the treatment costs.
Please arrive at the spa in your bathrobe and slippers. We will cover you with sheets and towels during the treatment to keep your privacy.